I lost my vote code.
Answer: Click on the "Members Edit" link on the topsites and then enter in your web site URL at the bottom of the page and click the "Get Vote Code" button.
I lost my username or password.
Answer: If you lost your username or password click on the "Members Edit" link on the topsites and then enter in your ID number and click the email me button. Your username and a new password will be instantly emailed to you.
What is my ID number?
Answer: Your ID number is the number after the part that looks like this: ID=
You will find your ID number in your vote code that you received when you joined, the voting code that you put on your web site.
What if I changed my email address I signed up with?
Answer: Email the owner of the Topsites, you can contact them by clicking the link on the Topsites where it reads "Contact Admin". Tell them you changed your email address you signed up with and they will change it for you. If you can't contact them click here and send Ultimate Topsites the topsites your on and your Website URL or ID number.
The Topsites Don't Update When It Should.
Answer: The Topsites only updates when new unique votes are clicked in or out. If no new unique votes are clicked in or out then it won't update. Unless the topsites is counting page views there will be no changes in votes to see. Topsites that are counting page views also only update when a new unique vote is clicked in or out.
I can't seem to get my banner to show up. All that I see is a box with a red X in the corner.
Answer: Make sure your banner URL address is correct. Picture URLS end in gif, jpg, art, ect.
Picture URLS do not end in html or htm.
Also, this could be caused by the server your banner is on. Many free hosting sites such as Geocities, Angelfire, Tripod etc. don't allow banners on their servers to be used on web pages unless the web pages are on their server.
Try contacting the company you get the Internet through and see if they offer web space for personal home pages for their subscribers. Most of them offer this service to their subscribers to create web pages and store files, try putting your banner there.
In my member info, what does "Web Site URL Vote Picture Will Be On" mean?
Answer: If you are using a URL forwarding service then in your member information, the part that reads, "Web Site URL Vote Picture Will Be On", put in the URL of your web site the vote picture will be on, otherwise the vote picture won't show up.
My vote picture doesn't show up.
Answer: The vote picture does not show up until the web page is on the server.
It won't show up until after you upload your web page to your server.
Also, the vote picture will only show up on the web site you signed up with.
If the URL address in your member info is different than the URL address the vote picture is on, or your ID number is wrong the vote picture will not show up and no page view votes will count.
If you have a firewall or anti-virus program on your computer try renaming the part in the vote code from votepicture.cgi to votepicture.art
If you make any changes in your member info you may need to hit your refresh button to see the vote picture.
Why is my site is not on the Topsites?
Answer: You need to click on the vote picture at least once for your site to show up on the Topsites. You need at least 1 vote in to be on the Topsites. Also, it may not have been moved from the que into the Topsites yet.
My site is not on the Topsites anymore, where did it go?
Answer: If the Topsites was reset to zero you need to click on the vote picture at least once for your site to come back on the Topsites.
The rankings are not working properly. For example, the person in 7th place on the Topsites, on their vote picture it shows
the number 6 and the person who is in 6th place on the Topsites, their vote picture shows the number 5 on their site.
Answer: On the Topsites and the web page your vote picture is on, try hitting the refresh or reload button on your browser, that will update the rankings and the vote picture.
Is my password safe?
Answer: Yes, All Ultimate Topsites passwords are encrypted. That means nobody can ever see your password, not the owner of the Topsites or Ultimate Topsites administrators. That is why if you lose your password you will receive a new one, not the one you originally had.
Why does it matter if passwords are encrypted?
Answer: If you sign up with a Topsites and use the same username and password you use on your web site anyone who has access to them can then hack into your web site.
Can I change my password?
Answer: Yes, you can change it from your edit page. Just type in the password you want.
What is hits-in and hits-out?
Answer: Hits-in is the number of votes that come in from a members site and hits-out is the number of hits out from the Topsites to a members site.
What is Hits In +Page Views?
Answer: Hits-in is the number of clicked in votes that are clicked in from a members web site and +Page Views is the number of unique visitors a Topsite members web page receives with the Topsite vote picture on it.
A Page View is only counted once per visitor in a 24 hour period.
Can the Topsite owner change my hits-in and hits-out?
Answer: If the Topsite is reset, all the sites hits-in and hits-out are reset at once. No one site can have their hits changed without all the other sites changing too. What this means is that the Topsite owner cannot increase or decrease individual sites hits-in and hits-out.
What is the reset time?
Answer: The reset time is when all in and out hits are reset to zero.
What is the Featured Site?
Answer: The Featured Site is a random site which changes each update.
I used special code or a program to vote repeatedly to increase my votes
and now it seems my IP address is blocked and I can't connect to Ultimate Topsites.
Answer: The topsites recognized this and automatically blocked your IP address. If you remove the special code or stop using the program to increase your votes in a short time the topsites will automatically allow your IP address to connect again.